Flypro Nutrition respects your privacy and is committed to protecting the personal data collected through this website, contact forms, customer service channels, marketing campaigns, and communication platforms.
This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable privacy and data protection laws.
1. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- CPF or Tax ID (when applicable)
- Address information
- IP address
- Browsing and usage data
- Information submitted through contact forms, registrations, or purchases
This information may be collected when you:
- Make purchases on our website
- Fill out forms
- Subscribe to newsletters
- Request customer support
- Interact with advertisements
- Contact us via WhatsApp, phone, SMS, or email
2. How We Use Your Information
Your information may be used to:
- Process orders and payments
- Deliver products and services
- Provide customer support
- Send order updates and notifications
- Send marketing and promotional communications
- Improve website functionality and user experience
- Comply with legal and regulatory obligations
- Prevent fraud and enhance platform security
3. Consent for SMS, WhatsApp, and Email Communications
By providing your contact information and accepting this Privacy Policy, you authorize Flypro Nutrition to send:
- SMS messages
- WhatsApp messages
- Promotional emails
- Phone calls
- Notifications related to orders and services
These communications may include:
- Order confirmations
- Shipping updates
- Promotions and special offers
- Product launches
- Customer support communications
- Marketing campaigns
You may opt out of receiving these communications at any time by clicking the unsubscribe link in emails, replying “STOP” to SMS messages, or contacting us directly.
4. Sharing of Information
Flypro Nutrition does not sell personal information.
Your data may be shared only when necessary with:
- Payment processors
- Shipping and logistics providers
- Marketing and automation platforms
- Technology service providers
- Government authorities when legally required
5. Data Security
We implement technical and administrative security measures to protect your information against:
- Unauthorized access
- Misuse
- Disclosure
- Alteration
- Loss or destruction
Our website uses SSL encryption and security protocols to help protect transmitted information.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website navigation
- Personalize content
- Analyze website traffic and usage
- Deliver relevant advertising campaigns
You may disable cookies through your browser settings.
7. Your Privacy Rights
Depending on your jurisdiction and applicable laws, you may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your personal data
- Withdrawal of consent
- Data portability
- Information about how your data is processed
Requests may be submitted through our contact channels.
8. Data Retention
Personal data will be stored only for as long as necessary to fulfill legal, contractual, tax, and operational obligations.
9. External Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external sites.
10. Changes to This Policy
This Privacy Policy may be updated periodically without prior notice. We encourage users to review this page regularly.
11. Company Information and Contact
FLY NOW SUPLEMENTOS LTDA
CNPJ: 48.923.566/0001-11
Address: Rua Antônia de Moraes Souza, 328 – Betel – Paulínia/SP – ZIP Code 13148-171 – Brazil
Phone: +55 (19) 99859-3607
Email: sac@flynownutrition.com.br
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us using the information above.